Our competencies

ETH has been offering services - both Products and Applications to the Communication Service Provider industry - Wired and Wireless. We have full understanding of the various aspects of Operational Support Systems / Business Support Systems such as Order Management Systems, Service Activation and Provisioning Systems, Workflow Management Systems, Customer Care and Billing Systems, Revenue/Service Assurance Systems, Network Management systems (adhering to FCAPS functionality) to name a few. The Telecom Software Development group in ETH is well conversant with the new Service Offerings in the areas of Wired, Wireless, IP Multimedia Systems, IPTV, VoIP etc. The team has been developing the core competencies in Service Provisioning & Activation, Service Level Management, QoS and Billing required for these service offerings to meet the business challenges.

With extensive experience on multi-play technologies, at ETH we have defined five core stages in the operational life cycle of any multi-play service, which starts with building / rolling out of the network & service, making it available to Sales & Marketing in the selling phase, managing the network & services during the operations phase, billing & revenue realization for use of service by Customers and finally to provide Customer support services.

Based on these stages ETH has conceptualized and developed several innovative products and solutions using State-of-the-art technologies / processes for Wired & Wireless Broadband Services over Wi-Fi and WiMax.